Terms & Conditions

Agreement to These Terms

These Terms and Conditions (the “Terms”) govern your access to and use of the website at motionblueprint.com (the “Site”) and the animation and video production services supplied by Motion Blueprint (“Motion Blueprint”, “we”, “us” or “our”).

By browsing the Site, submitting an enquiry, placing an order, or accepting a proposal, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy and Cookie Policy, which are incorporated by reference. If you do not agree, you must not use the Site or engage our services.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and “you” refers to that entity.

Definitions

Client, you, your

The individual or entity that enquires about, orders or receives Services from Motion Blueprint.

Services

The animation, video production and related creative services we supply, including scripting, storyboarding, illustration, animation, voice-over coordination, sound design and delivery.

Package

A defined bundle of Services offered on the Site, each with its own stated scope, duration, revision allowance and price.

Proposal

The written scope, timeline, deliverables and price we issue for a project, whether by email, quotation or statement of work.

Deliverables

The final video files and any other output expressly listed in the Proposal as being delivered to you.

Project Materials

Working files, project sources, layered artwork, rigs, scene files, unused variants and other production assets created in the course of producing the Deliverables.

Client Content

Any material you supply to us, including scripts, logos, brand guidelines, footage, images, audio, product information, data and instructions.

Revision Round

One consolidated set of change requests submitted by you at a defined review stage, and the corresponding set of amendments carried out by us.

Business Day

Sunday to Thursday, excluding public holidays observed in Israel.

Eligibility and Accounts

You must be at least eighteen years old and legally capable of entering into a binding contract to order Services. The Services are offered for business and professional purposes.

You may create an account on the Site to manage orders. You are responsible for keeping your credentials confidential, for all activity under your account, and for notifying us immediately at info@motionblueprint.com if you suspect unauthorised access. We may suspend or close an account that we reasonably believe has been compromised or used in breach of these Terms.

You agree that the information you provide when ordering is accurate, current and complete, and you will keep it updated. We are not liable for a failure to deliver caused by incorrect contact or billing information.

Our Services

Motion Blueprint produces bespoke animated content, including whiteboard animation, explainer videos, motion graphics, and 2D and 3D animation, together with related creative services. The precise Services for your engagement are those set out in the accepted Proposal.

Descriptions, showreels, portfolio pieces and sample work displayed on the Site illustrate the style and standard of our work. They are provided for illustration and do not form part of the contracted scope unless expressly referenced in your Proposal. Creative outcomes are inherently subjective, and we do not warrant that a Deliverable will achieve any particular commercial result, view count, conversion rate or return on investment.

Packages, Quotes and Proposals

Package prices shown on the Site are starting points based on a defined scope. The final scope, duration, complexity, timeline and price for your project are confirmed in a written Proposal before production begins.

Each Package specifies what is included — typically the finished video duration, the animation style, the number of Revision Rounds, whether voice-over and licensed music are included, and the delivery formats. Anything not expressly listed is outside scope and will be quoted separately.

Unless stated otherwise, a Proposal is valid for thirty days from its date and may be withdrawn or revised by us before you accept it. A Proposal becomes binding when you accept it in writing or pay the deposit or purchase price.

Orders and Order Acceptance

An order placed through the Site is an offer to purchase, not an acceptance by us. All orders are subject to our acceptance and to production capacity.

A contract is formed only when we confirm your order in writing or begin work on your project. We reserve the right to decline or cancel any order, including where the requested work falls outside our capability or capacity, where the scope has been materially misrepresented, where payment cannot be verified, where we suspect fraud, where a pricing or description error has occurred, or where the project falls within Section 20. If we cancel a paid order for any of these reasons, we will refund the amount paid in full.

Placing an order reserves a production slot in our schedule. Production begins once the agreed deposit or full payment has cleared and we have received the briefing information listed in Section 9.

Pricing, Currency and Taxes

All prices are quoted in United States Dollars (USD) unless expressly stated otherwise, and are exclusive of taxes unless stated.

You are responsible for any value added tax, goods and services tax, sales tax, withholding tax, customs duty or similar charge levied on the transaction in your jurisdiction. Where we are legally required to collect a tax, it will be shown at checkout or on the invoice. Where you are required to withhold tax from a payment to us, the amount payable shall be increased so that we receive the sum we would have received had no withholding applied.

Your bank or card issuer may apply currency conversion charges or international transaction fees. These are outside our control and are not refundable by us.

We may change our prices at any time, but a change will never affect an order we have already accepted or a Proposal you have accepted within its validity period.

Payment Terms

Payment is made through the payment methods offered at checkout, currently including credit and debit card and PayPal, or by an alternative method agreed in writing such as bank transfer against invoice.

1. Standard Packages. Payable in full at the time of order unless the Proposal states otherwise.
2. Custom and larger projects. Typically a deposit of fifty percent on acceptance, with the balance due on approval of the final Deliverable and before the final files are released. Alternative milestone schedules may be agreed in the Proposal.
3. Retainers and multi-video programmes. Invoiced monthly or per milestone as set out in the Proposal.

Invoices are due on the date stated on them or, where no date is stated, within fourteen days of issue. We may charge interest on overdue amounts at one and a half percent per month, or the maximum permitted by law if lower, calculated daily from the due date until payment is received. We may also recover reasonable costs of collection.

We may suspend work, withhold Deliverables and delay delivery timelines while any amount is overdue. Suspension under this clause is not a breach by us, and any resulting delay extends the project timeline accordingly.

Card details are never seen or stored by us. Payments are processed by third-party PCI DSS-compliant providers, as explained in our Privacy Policy.

Client Responsibilities

Our ability to deliver on time and on budget depends on your input. You agree to:

• Provide a complete brief and all Client Content in usable formats promptly after the order is placed;
• Supply accurate product, technical and factual information, and check it for accuracy before approval;
• Nominate a single point of contact with authority to give feedback and grant approvals;
• Provide consolidated, specific and actionable feedback within each review window;
• Obtain, at your own cost, every consent, licence, release and permission needed for us to use the Client Content, including trademark permissions, music rights, image licences, and model or property releases;
• Retain your own back-up copies of all Client Content and of the Deliverables we supply.

If required information, assets, feedback or approvals are not supplied on time, the project timeline will be extended reasonably. Where a project is left inactive by you for sixty consecutive days, we may treat it as suspended and charge a reasonable reactivation and rescheduling fee, and where a project is inactive for one hundred and eighty days we may close it and treat the work performed to that point as delivered, with any balance becoming immediately payable.

Production Process and Timelines

A typical project moves through discovery and briefing, scripting, storyboarding or style frames, animation, sound design and final delivery, with defined review points at the stages set out in your Proposal.

Any timeline we give is a good-faith estimate, expressed in Business Days, and runs from the later of the date cleared payment is received and the date we have received a complete brief and all required Client Content. Estimates are not guarantees, and time is not of the essence unless we have expressly agreed a fixed delivery date in writing.

Timelines are extended, without liability to us, by any period of delay caused by late Client Content, late or unclear feedback, additional Revision Rounds, scope changes, unpaid invoices, or an event described in Section 26.

Where you require expedited delivery, we may offer a rush service subject to capacity and to a rush surcharge quoted in advance.

Revisions and Scope Changes

Each Package includes a stated number of Revision Rounds. A Revision Round is one consolidated set of changes at a defined stage, submitted within the review window stated in the Proposal, or within seven Business Days of delivery of that stage if no window is stated.

Revisions are for refining the agreed direction — corrections, timing, pacing, copy adjustments, colour and asset swaps. The following fall outside the included allowance and are chargeable at our then-current rates against a written change order that you approve before we proceed:

• Changes to an approved script, storyboard or style after you have signed it off;
• A change of creative direction, art style, character design or brand direction;
• An increase in video duration, scene count, character count or complexity;
• New or replacement voice-over recordings after a voice track has been approved;
• Additional aspect ratios, cut-downs, languages, subtitles or delivery formats not listed in the Proposal;
• Revision requests submitted after the review window has closed, or after final acceptance.

We will always tell you before work is treated as chargeable, and you may decline the change order.

Review, Approval and Acceptance

Sign-off at each stage is required before the project advances. Approval of a script, storyboard or style frame means that subsequent changes to that element are chargeable under Section 11.

You must review each delivered stage and either approve it or submit consolidated feedback within seven Business Days. If we receive neither approval nor feedback within fourteen Business Days of delivery, the stage is deemed accepted and the project proceeds, so that our schedule and other clients’ projects are not held up.

Final acceptance occurs on the earlier of your written approval of the final Deliverable, deemed acceptance under this Section, or your first public or commercial use of the Deliverable.

Cancellation, Refunds and Chargebacks

Our Services are bespoke creative works produced to your specification. Because production begins immediately and cannot be resold, refunds are limited as set out below. Where you deal with us as a consumer and mandatory local law grants you a statutory cancellation right, nothing in this Section limits that right.

Refunds are made to the original payment method within a reasonable period of approval, normally fourteen days. Dissatisfaction with a creative choice that was delivered in accordance with the approved brief and scope is addressed through the Revision Rounds and does not, by itself, entitle you to a refund.

If you believe a Deliverable does not conform to the Proposal, notify us in writing within fourteen days of delivery with specific details. We will investigate and, where the claim is justified, correct the non-conformity at our cost. Correction is your primary remedy.

Intellectual Property and Ownership

14.1 Our Site and materials

All content on the Site — including text, graphics, layout, design, showreels, portfolio pieces, logos and trade marks — is owned by Motion Blueprint or its licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, republish, frame, scrape, distribute or create derivative works from it without our prior written permission.

14.2 Transfer of the Deliverables

Subject to receipt of payment in full of all sums due, we assign to you all right, title and interest in the final Deliverables produced specifically for you, together with the right to use them worldwide, in perpetuity, across any medium, for any lawful commercial purpose.

Until payment in full is received, all rights in the Deliverables and any preliminary work remain with Motion Blueprint, and you have no licence to use, publish or exploit them.

14.3 What does not transfer

The assignment in Section 14.2 does not extend to:

• Project Materials — source and working files, layered artwork, rigs, scene files and project archives — which remain our property. These may be licensed or released to you for an additional fee agreed in writing;
• Third-party assets such as stock footage, stock imagery, music, sound effects and fonts, which are licensed rather than assigned. See Section 15;
• Our pre-existing and background intellectual property, including our tools, templates, presets, workflows, techniques, methodologies and know-how, in which we grant you only the non-exclusive licence necessary to use the Deliverables as intended;
• Client Content, which remains yours throughout;
• Rejected concepts and unused variants, which remain our property and may be reused, provided they contain no Client Content or confidential information.

Where any right cannot be assigned as a matter of law, we grant you an exclusive, perpetual, irrevocable, worldwide, royalty-free licence to the fullest extent permitted, and waive any moral rights to the extent waivable.

Third-Party and Licensed Assets

Projects often incorporate licensed stock footage, imagery, music, sound effects, fonts or plug-in assets. These are supplied under the licence terms of the relevant rights-holder, and the scope of that licence — including territory, duration, media and permitted uses — is passed through to you as it stands.

Unless your Proposal states otherwise, licences are procured for standard commercial online use. Broadcast, cinema, out-of-home, paid-media at scale, or extended-territory use may require an upgraded licence at additional cost, which is your responsibility once we have identified it to you.

We will tell you which third-party assets are used on request, and you agree not to extract, isolate or redistribute any such asset apart from the Deliverable in which it appears.

Your Content and the Licence to Us

You retain all ownership of Client Content. You grant Motion Blueprint a non-exclusive, royalty-free, worldwide licence to reproduce, adapt, modify and incorporate Client Content solely for the purpose of producing and delivering the Services, and for the portfolio use permitted in Section 17.

You represent and warrant that you own or have all necessary rights in the Client Content, and that our use of it as instructed will not infringe any copyright, trade mark, design right, patent, trade secret, right of privacy or publicity, or any other right of any person, nor breach any law or contract.

We are entitled to rely on your instructions and are not obliged to verify the provenance or clearance of Client Content. If we become aware of a credible claim that Client Content is infringing or unlawful, we may suspend its use and require you to substitute compliant material.

Portfolio, Credit and Publicity

Unless a written confidentiality or non-disclosure agreement provides otherwise, Motion Blueprint retains the right to display completed Deliverables, together with your business name and logo, in our portfolio, showreel, website, social media, award submissions and marketing materials, and to describe our role in the project.

If you require your project to remain confidential, tell us in writing before or during production and we will agree an embargo period or a permanent exclusion. Requests made after we have published are honoured on a reasonable-efforts basis for future use, and we will remove the material from channels we control within a reasonable period.

Neither party may use the other’s name or marks in a way that implies endorsement of an unrelated product or service without prior written consent.

Confidentiality and Non-Disclosure

Each party may receive information that the other treats as confidential, including unreleased products, business plans, pricing, customer data, scripts and technical information. Each party agrees to keep such information confidential, to use it only for the purposes of the engagement, and to protect it with at least the degree of care it applies to its own confidential information.

These obligations do not apply to information that is or becomes public through no breach, was already known without restriction, is independently developed, or is lawfully received from a third party. Disclosure required by law or by a court or regulator is permitted, provided the disclosing party gives reasonable prior notice where lawful to do so.

Confidentiality obligations survive termination for five years, and indefinitely in respect of trade secrets. We are happy to sign a bespoke non-disclosure agreement on request.

Acceptable Use of This Website

You agree not to:

• Use the Site for any unlawful, fraudulent or harmful purpose, or in breach of any applicable law or regulation;
• Attempt to gain unauthorised access to the Site, its server, or any connected system or network;
• Introduce viruses, trojans, worms, logic bombs or other malicious code;
• Conduct denial-of-service attacks, or otherwise interfere with the proper working of the Site;
• Scrape, harvest, data-mine or systematically extract content from the Site, or use automated systems to access it in a manner that sends more requests than a human could reasonably produce;
• Use the Site’s content to train a machine learning or artificial intelligence model without our prior written consent;
• Reverse engineer, decompile or disassemble any part of the Site;
• Impersonate any person, or misrepresent your affiliation with any person or entity;
• Submit false, misleading or abusive material through any form on the Site.

We may investigate suspected breaches, report them to the relevant authorities, and suspend or terminate your access without notice.

Prohibited Projects and Content

We decline, at our sole discretion and without obligation to explain, any project that in our reasonable judgement involves unlawful activity; hate speech or incitement to violence or discrimination; sexually explicit material; content that exploits, endangers or sexualises minors; harassment or defamation of any person; deliberate misinformation or deceptive claims; the promotion of illegal goods or services; malware, fraud or deceptive financial schemes; infringement of another party’s intellectual property; or deceptive synthetic media depicting a real person without their documented consent.

Where we discover after acceptance that a project falls within this Section, we may terminate immediately under Section 27, retain amounts covering work performed, and are under no obligation to deliver.

Third-Party Services and Links

The Site links to and embeds third-party services, including video platforms and payment providers. Those services are operated independently, under their own terms and privacy policies, and we do not control and are not responsible for their content, availability, security or practices.

Any dealing between you and a third party through such a service, including any payment, is solely between you and that third party. A link does not imply endorsement.

Website Availability

We aim to keep the Site available at all times, but we do not guarantee uninterrupted, timely, secure or error-free access. The Site may be unavailable during maintenance, upgrades, or as a result of factors beyond our control.

We may modify, suspend or discontinue any part of the Site, including any Package or feature, at any time and without liability, except in respect of orders already accepted.

Disclaimers

To the maximum extent permitted by law, the Site and its content are provided “as is” and “as available”, without warranty of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, accuracy and non-infringement.

We do not warrant that the Site will be free of viruses or harmful components, that defects will be corrected, or that information on the Site is complete, accurate or current. Content on the Site is general information and does not constitute professional, legal, financial or marketing advice.

We warrant that the Services will be performed with reasonable skill and care by suitably qualified personnel, and that the Deliverables will materially conform to the accepted Proposal. That warranty is your exclusive warranty in respect of the Services, and it does not apply to defects caused by Client Content, by your instructions, by modifications made by you or a third party, or by use of a Deliverable outside its intended purpose.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.

Limitation of Liability

To the maximum extent permitted by law:

1. Neither party is liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profit, revenue, business, goodwill, anticipated savings, opportunity or data, however arising and whether or not the possibility of such loss was known.
2. Our total aggregate liability arising out of or in connection with these Terms and the Services, whether in contract, tort including negligence, breach of statutory duty, or otherwise, is limited to the total amount you have actually paid to us for the specific project giving rise to the claim in the twelve months preceding the event.
3. Where you have paid us nothing, our aggregate liability is limited to one hundred United States Dollars.
4. We are not liable for any loss arising from your failure to keep back-ups, from delays caused by you, or from your use of a Deliverable in a manner or territory not covered by the licences procured.

You acknowledge that these limitations are a reasonable allocation of risk, that they reflect the price charged for the Services, and that we would not enter into this agreement without them. Each provision of this Section operates separately, and if any part is held unenforceable, the remainder continues to apply.

Indemnification

You agree to indemnify, defend and hold harmless Motion Blueprint, its owners, employees, contractors and agents from and against all claims, liabilities, damages, losses, penalties and reasonable costs, including legal fees, arising out of or connected with:

• Your breach of these Terms or of any representation or warranty you have given;
• The Client Content, including any allegation that it infringes or misappropriates the rights of a third party;
• Your use, publication or distribution of the Deliverables, including any claim that the content of a Deliverable is misleading, defamatory or unlawful, where the relevant content originated from you or was produced on your instruction;
• Your violation of any applicable law, regulation or advertising standard;
• Any dispute between you and a third party relating to a project.

We will notify you promptly of any claim, allow you to control the defence with counsel reasonably acceptable to us, and provide reasonable cooperation at your expense. You may not settle a claim in a way that imposes any obligation or admission on us without our written consent.

Force Majeure

Neither party is liable for any failure or delay in performance caused by an event beyond its reasonable control, including acts of God, natural disaster, fire, flood, epidemic or pandemic, war, armed conflict, terrorism, civil unrest, governmental action or restriction, strike or labour dispute, failure of utilities or telecommunications, internet or hosting outage, cyber-attack, or the failure of a critical third-party supplier.

The affected party will notify the other as soon as reasonably practicable, and performance is suspended for the duration of the event. If the event continues for more than sixty days, either party may terminate the affected engagement on written notice, and you will pay for work properly performed up to that date.

Term, Suspension and Termination

These Terms apply from your first use of the Site and continue until terminated.

We may suspend or terminate your access to the Site, or an engagement, immediately on written notice where you breach these Terms materially and fail to remedy the breach within fourteen days of being asked to; where any payment is more than thirty days overdue; where the project falls within Section 20; where you become insolvent, enter administration or liquidation, or cease trading; or where required by law.

You may terminate an engagement at any time on written notice, subject to the cancellation and refund provisions in Section 13.

On termination: all amounts for work performed up to the termination date become immediately due; licences granted to you in respect of unpaid Deliverables terminate; each party returns or destroys the other’s confidential information on request, subject to legal retention requirements; and the Sections that by their nature should survive — including 14, 16, 18, 23, 24, 25, 30 and 31 — continue in force.

Independent Contractor and Non-Solicitation

Motion Blueprint acts as an independent contractor. Nothing in these Terms creates a partnership, joint venture, agency, franchise or employment relationship between the parties, and neither party may bind the other.

We may engage vetted freelancers and specialist subcontractors to perform parts of the Services. We remain responsible to you for their work and ensure they are bound by equivalent confidentiality obligations.

During an engagement and for twelve months afterwards, you agree not to directly solicit for employment or independent engagement any employee, contractor or specialist introduced to you by us in connection with the project, without our prior written consent. This does not restrict general public recruitment advertising not specifically targeted at such individuals.

Notices

Notices to Motion Blueprint must be sent to info@motionblueprint.com. Notices to you will be sent to the email address associated with your enquiry, order or account.

A notice sent by email is deemed received on the next Business Day after sending, provided no delivery failure is received. It is your responsibility to keep your contact details current and to ensure our messages are not blocked by a filter.

Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, including non-contractual disputes and claims, are governed by and construed in accordance with the laws of the State of Israel, without regard to conflict of law principles.

The competent courts of Jerusalem, Israel have exclusive jurisdiction, and each party irrevocably submits to that jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

If you deal with us as a consumer resident in a jurisdiction whose mandatory consumer protection laws grant you rights that cannot be excluded by agreement, nothing in this Section deprives you of the protection of those laws or of the right to bring proceedings in the courts of your place of residence where that right is mandatory.

Dispute Resolution

Most concerns are resolved quickly by talking to us. Before commencing proceedings, the parties agree to attempt to resolve the dispute in good faith:

1. Notify. Send a written description of the dispute and the outcome you seek to info@motionblueprint.com.
2. Discuss. Senior representatives of both parties will discuss the matter within thirty days of the notice.
3. Mediate. If unresolved after a further thirty days, either party may propose mediation, which the other will consider in good faith.

Nothing in this Section prevents either party from seeking urgent injunctive or equitable relief from a competent court, or from pursuing a claim for unpaid invoices. Each party agrees to bring claims in its individual capacity and not as a claimant or class member in any purported class or representative proceeding.

Any claim arising out of or relating to these Terms must be brought within one year of the date the cause of action arose, except where a longer period is mandatory under applicable law.

Changes to These Terms

We may revise these Terms from time to time to reflect changes in our services, our business or the law. The current version is always published on this page with the revision date shown at the top.

Changes take effect when published. Material changes will be notified by a prominent notice on the Site or, where we hold your email address in connection with a live engagement, by email. Your continued use of the Site or the Services after the effective date constitutes acceptance. The version of the Terms in force when your order was accepted governs that order.

General Provisions

Entire agreement

These Terms, together with the accepted Proposal, the Privacy Policy and the Cookie Policy, constitute the entire agreement between the parties and supersede all prior discussions, representations and understandings. Neither party relies on any statement not expressly set out in these documents, save in respect of fraud.

Severability

If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed, and the remaining provisions continue in full force.

Waiver

A failure or delay in exercising a right is not a waiver of it, and no single or partial exercise prevents any further exercise.

Assignment

You may not assign or transfer your rights or obligations without our prior written consent. We may assign these Terms to a successor in connection with a merger, acquisition or sale of assets.

Third-party rights

No person other than the parties has any right to enforce these Terms.

Headings and interpretation

Headings are for convenience only. “Including” means “including without limitation”.

Language

These Terms are drafted in English. Any translation is provided for convenience, and the English version prevails in the event of a conflict.

Contact Us

Questions about these Terms, a Proposal, an invoice or a live project are always welcome. We would far rather talk than dispute.